There’s a golden rule in catering that the customer is always right. No matter how demanding or unreasonable their complaints might seem, failing to give them a fair hearing reflects badly on your bus...

Governments that fail to implement much-vaunted manifesto commitments inevitably suffers at the polls. Just look at the Liberal Democrats who continue to be punished by voters over their failure to ho...

The recruitment industry is one of the most buoyant and fastest growing in the UK and it’s expected to continue increasing in size at least until 2024, according to a new study. The Recruitment Indust...

Among the many new challenges facing businesses in the highly competitive catering industry is an increasing focus on sustainability. Every year almost two million tonnes of surplus food is disposed o...

We all like to think that, in place of a lack of experience or even qualifications, if only we could land an interview we could knock ‘em dead with our ideas and the force of our personality to land t...

Living in the UK you’d be forgiven for thinking the aerospace industry is in dire straits. News footage of runways packed with grounded Boeing 737 Max aircraft running alongside reports of UK-based fi...

Mental health may be the issue of our age, but arguably it has always been an important factor in people’s decision to work in the hospitality industry. Long and unsociable hours, irregular shift patt...

Ever wondered, as you were agonising over the finishing touches to your CV and covering letter for that ideal job you’ve coveted since you were 18, if it was all worth the effort? We’ve all been there...

The relentless drive of digital transformation continues to sweep all before it and the latest casualty of the flight to cyberspace is cash. It may have seemed inconceivable a generation again that ba...

You’ve dry cleaned your best business suit, boned up on the company and you’re ten minutes into the job interview when you experience that familiar, warm feeling of guarded satisfaction as the thought...